Return & Exchange Policy
Merchandise must be mailed back within 14 days.
Merchandise must not be worn, altered, or washed.
Merchandise must have all original tags attached.
Merchandise mailed back in any condition other than how it was received will not qualify for exchange.
Please Note: Shipping and handling charges are not refundable and all exchange items are sent at the buyers cost.
Final Sale items may not be Returned or Exchanged.
How to exchange an item:
Please send the tagged/unworn item along with a note that includes your NAME, ORDER NUMBER, and the STYLE, SIZE & COLOR of the item you wish to exchange for to the address below.
Please ship your exchanges to:
kay and elle
4209A Lone Oak Rd
Nashville, TN 37215